Highdown Inn

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Booking Policy

The restaurant at the Highdown Inn is open Monday to Sunday. We are able to seat a specific number of guests during service but we are only able to accommodate so many guests within each fifteen minute period in order to ensure that you receive the best level of service from us, and we do ask that once you have secured a reservation at a particular time that you adhere to that time.

We strongly recommended that you reserve a table in advance by booking online or contacting us on +441983 752450.&nbsp;&nbsp;For parties over 10 a reservation and pre-order will be required.

Tel: +441983 752450 
Email: highdowninntablebookings@gmail.com

If a reservation is made then the table is yours for up to 2 hours or to end of service if&nbsp;there is no later booking.&nbsp; However, should you arrive more than 15&nbsp;minutes after your booking time without forewarning, then you may lose your table to another group.

We would respectfully ask that you are ready to be seated at the time of your reservation. Should you arrive after your booking time, we may need to hold you back to a later time to ensure the best possible level of service to all our guests.

It is helpful that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately. If you have not informed us at the point of booking, please contact the restaurant to discuss your requirements with a member of our team.

The restaurant team will do everything they can to allocate a table in your preferred area of dining, but we cannot always guarantee this.

Payment Information

Payment by cash or card is accepted, however payment by Amex has proven difficult and we would recommend an alternative.

For all group bookings (10 or more guests), failure to notify us of a cancellation or any change to the number of guests at least 24 hours prior to your booking, we reserve the right to charge a cancellation fee of £50.

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Cancellation Policy

The restaurant’s continued viability relies on reservations being honoured by our customers, and adequate notice being given of any changes or cancellations.

Accordingly, the following applies to group bookings:

We reserve the right to charge a cancellation fee for any booking that is cancelled, or if numbers are reduced without prior notice.

For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking.

The Highdown Inn reserves the right to charge a cancellation fee of £50 for any bookings changed or cancelled within this 24-hour notice period.

The cancellation fee reflects the cost incurred by the Highdown Inn&nbsp;terms of staffing, food, and any lost revenue as a result of turning away other potential bookings.

We will notify you if any cancellation fee is applied.

Highdown Inn

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